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Social Media Presence and Marketing for Coaches FAQs

Social Media Presence

Who typically attends your course?

The Social Media Presence and Marketing for Coaches course is designed for coaches (health coaches, executive coaches, life coaches) and other professionals who want to learn best practices for social media presence and marketing.

Category: Social Media Presence

What course content will be covered?

This 6 session webinar series will teach you about tactics and strategies for managing a social media presence. Through examples and best practices, you will learn about strategies for managing a social media presence including selecting channels, voice/tone, and approach as part of an integrated marketing plan for their health coaching services. During the course, you will develop an individualized social media strategy and gain an improved understanding of the available tools and online applications.

Category: Social Media Presence

Do you have an attendance policy? What if I miss one of the scheduled webinars?

Yes. In order to receive a certificate of completion you must attend all of the scheduled webinars. If you miss a webinar, you will be required to review the recording of the session.

You must also complete all of the online components of the training.

We reserve the right not to award a certificate of completion if you do not complete all components of the training.

Category: Social Media Presence

Are there any text books or other materials required for this course?

The entire training takes place online. There are no required textbooks or other materials.

Category: Social Media Presence

What are the minimum hardware/software requirements to access the online training?

You will access WebEx Meeting Center on your desktop or laptop computer in order to attend the webinar sessions. Your computer must have reliable internet access and a computer headset (or microphone and speaker) in order to join the online meeting sessions. If needed, you may use your phone to join the audio connection for the webinar.

To access and complete the online course components the minimum system requirements are as follows:

Internet Connection

  • 0.5 Mbps (recommended 1+ Mbps), wired connection or Wi-Fi connection

General Software

  • Adobe Acrobat Reader

Windows Operating Systems

  • 2.33GHz or faster x86-compatible processor, or Intel® AtomTM 1.6GHz or faster processor for netbooks
  • Microsoft® Windows® XP (32 bit), Windows Server 2008 (32 bit), Windows Vista® (32 bit), Windows 7 (32 bit and 64 bit), Windows 8 (32 bit and 64 bit), or Windows Server 2012 (64 bit)
  • Internet Explorer 8.0 or later, Mozilla Firefox 17 or later, Google Chrome, or Opera 11
  • 512MB of RAM (1GB of RAM recommended for netbooks); 128MB of graphics memory

Mac OS

  • Intel CoreTM Duo 1.83GHz or faster processor
  • Mac OS X v10.6, v10.7, v10.8, or v10.9
  • Safari 5.0 or later, Mozilla Firefox 17, Google Chrome, or Opera 11
  • 512MB of RAM; 128MB of graphics memory

Chrome OS

  • If you are using a Google device such as a Chromebook the device will display the course PDF documents with its internal software. Adobe Acrobat need not be installed on the system.

Before beginning, please make sure you have done the following.

  • Enabled JavaScript
  • Disabled Pop-up Blocker
  • Depending on your organization’s security settings you may need to make the learning center URL a Trusted Site

Tablets and Smartphones

  • Using iOS or Android operating systems are supported
Category: Social Media Presence

Is there an examination?

Yes. In order to complete the course you must pass the course quiz with 80% of the answers correct. You may take the quiz as many times as needed in order to pass.

Category: Social Media Presence

Are continuing education credits available?

Please refer to the course webpage for details about available continuing education credits.

Category: Social Media Presence

What kind of official documentation will I receive at the completion of the training?

After completing the course, you will receive downloadable electronic certificates showing any available earned continuing education credits.

Category: Social Media Presence

What is the course refund policy?

For programs with a designated start date, transfers are not allowed. Cancellations may be requested using the cancellation request form. If you make this request at least 7 days prior to the start of the program you will receive a refund of your payment minus an administration fee equal to 10% of the registration fee. If you request a cancellation fewer than 7 days before the program start date or do not arrive on your scheduled start date you will forfeit your payment.

Category: Social Media Presence

What does the registration fee cover?

The registration fee covers access to the online course content as well as the cost of any available continuing education credits.

Category: Social Media Presence
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